Metro-North to take only electronic payments except at machines, close New Rochelle and six other ticket offices

Editor’s note: This Metro-North announcement was provided by County Legislator Terry Clements.

Metro-North continues to operate regularly-scheduled service, including today, Wednesday, March 18. We’re listening to the experts, so we’ll echo their advice: if you do not have to travel, don’t. We’re here to help front line staff to get where they need to be.

A top priority of Metro-North is keeping our customers and employees safe, and we are taking all measures possible to prevent the spread of COVID-19. That’s why we are disinfecting our stations two times a day, sanitizing our trains daily and performing a complete cleaning of our trains every 72 hours. However, also reducing hand-to-hand contact is one of the effective ways to stop the spread of COVID-19.

Therefore as a precaution, starting yesterday, March 17, Metro-North is no longer accepting cash fare payments at its ticket counters or on trains. Metro-North will continue to accept credit card payments for ticket transactions, or customers can use cash at a ticket vending machine. We also urge customers to use the MTA eTix app, the fast and easy way to pay directly from your smartphone.

In addition, in line with the NY State guidelines so that customers and employees are not potentially exposed to the virus, starting today, Wednesday, March 18, we are temporarily closing the following station ticket offices:

  • Bronxville
  • Croton-Harmon
  • Mount Vernon East
  • New Rochelle
  • North White Plains
  • Rye
  • Tarrytown
  • White Plains

We appreciate your patience while we deal with this unprecedented situation, and we hope you and your family are safe and healthy.